- Assists in leading, supervising and monitoring configuration team
- Helps motivate, coach and contribute to the growth of the team
- Training new employees
- Boxing and unboxing of equipment related to activities detailed below
- Inspects computer equipment and reads order sheets listing user requirements to prepare computer hardware for delivery
- Installs or assists in the installation of hardware and peripheral components such as memory, media, video cards, and disk drives
- Loads specified software packages such as operating systems, word processing, spreadsheet programs or client proprietary software (custom images) into computer
- Enters commands and observes system functions to verify correct system operation and network connectivity
- Diagnoses system hardware and software packages
- Maintains appearance and cleanliness of the work area
- Maintains all proper safety requirements including, but not limited to, proper lifting techniques and operation of equipment
- Attends technical seminars (when available) and regularly reads books, manuals and literature to keep abreast of new hardware, software and imaging product developments