- Assists in leading, supervising and monitoring configuration team - Helps motivate, coach and contribute to the growth of the team - Training new employees - Boxing and unboxing of equipment related to activities detailed below - Inspects computer equipment and reads order sheets listing user requirements to prepare computer hardware for delivery - Installs or assists in the installation of hardware and peripheral components such as memory, media, video cards, and disk drives - Loads specified software packages such as operating systems, word processing, spreadsheet programs or client proprietary software (custom images) into computer - Enters commands and observes system functions to verify correct system operation and network connectivity - Diagnoses system hardware and software packages - Maintains appearance and cleanliness of the work area - Maintains all proper safety requirements including, but not limited to, proper lifting techniques and operation of equipment - Attends technical seminars (when available) and regularly reads books, manuals and literature to keep abreast of new hardware, software and imaging product developments