• Interface with Customers, Systems Engineers, Sales Representatives and Sales Operations
• Assemble Professional Service Project Packages as well as any other necessary paperwork
• Contact customers to arrange meeting times for services
• Present Pre-Engagement materials
• Ensure that customer is ready to begin projects and put together risk mitigation plans to prevent project budget or schedule issues.
• Manage project plans and budgets for assigned project(s) and adjust resources and priorities accordingly
• Schedule Systems Engineers and Professional Services Engineers for project service delivery
• Follow up with projects until completion and drive towards flat revenue recognition to keep resource utilization high.
• Help keep schedule of all SE and PSE resources up to date
• Interface with Partner Project Managers
• Mirror Statements of Work (SOW) from Partners for delivery to customers
• Develop SOWs with sales teams and determine cost of delivery for pricing purposes and delivery to customers
• Provide overall direction for establishing project requirements, priorities and milestones
• Establish roles and responsibilities within the core project team, allocate and coordinate resources across one or more projects
• Prepare and present project status presentations to senior and executive management

• Good understanding of Information Technology and the flow of IT projects in order to schedule projects
• Minimum of 3 years’ experience of continuous team and operation/project management
• Advanced proficiency with MS Excel, intermediate proficiency with other MS Office software
• Salesforce.com experience a plus

Education:

• Bachelor’s Degree or equivalent work experience preferred
• PMP Certification
• Technical certification a plus

• Proven track record of successful project coordination/management in a multi-team environment
• Strong organizational, time management and leadership skills with the ability to lead teams towards common goals when teams are not direct reports
• Must be highly motivated individual with high level of initiative, attitude and willingness
• Must be a team player, willing to assist other at all levels of the organizations
• Strong verbal and written communication skills; excellent interpersonal skills with the ability to provide superior customer service and maintain cooperative working relationships
• Ability to communicate effectively on a one-on-one basis or in a group setting
• Must have problem solving and decision-making abilities, including the ability to analyze the data, identify trends, suggest improvements, plan for implementation and execute multiple plans simultaneously
• Strong attention to detail

Insight Investments, LLC (Red8) is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, age, sexual orientation, gender identity, disability, status as a Veteran or other protected classification.