Responsibilities
- Makes phone sales presentations to prospective customers
- Prospects for new accounts and seeks opportunities to increase existing ones. Conducts regular sales calls to develop customer relationships and follow up on leads
- Tracks sales deals through closing and finalizes sales contracts
- Meets established quotas and sales goals
- Ensures products are delivered on time. Monitors inventory levels to avoid product shortages
- Forecasts long range account sales, inventory levels, and product needs, and communicates related information regularly to management
- Log prospecting activities into the CRM system, and determine results via reports and metrics analysis
- Ensures that customers are satisfied with Company products and services and well supported through phone contact
- Obtains customer feedback and continually works to improve products and services
- Resolves customer requests, complaints, and problems working with necessary Insight departments
- Promotes goodwill and conveys a positive image of Insight Investments
Qualifications / Education
- Moderate proficiency with MS Word, MS Excel, MS Power Point
- Knowledge of MSCRM system would be preferred
- Bachelor’s degree
- 2+ years of similar experience in a high tech environment preferred
- Knowledge of computer/hi-tech equipment is preferred
Skills
- Must be highly motivated individual with high level of initiative and an attitude of willingness
- Must be team player willing to assist others at all levels of the organization
- Strong verbal and written communication skills; and excellent interpersonal skills with the ability to provide superior customer service and maintain cooperative working relationships
- Strong organizational and time management skills with the ability to multi-task and work autonomously or with a team
- Strong attention to detail
- Ability to communicate effectively on a one-on-one basis or in group setting
- Ability to exercise strict confidentiality
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