Insight Investments Corporate Office - Costa Mesa, CA

  • Sr. Systems Engineer

    Job Locations US-TX-Houston
    Job ID
    2018-1344
    Type
    Regular Full-Time
  • Responsibilities

    • Support sales team in selling Red8 products and services by attending sales calls and providing technical presentations and competitive differentiation to support sales opportunities. Facilitate technical meetings with customer and partner engineering resources
    • Take a leadership role in designing technology solutions (products and services) that meet customer requirements; coordinate the input of other engineers (Red8, vendor, or even distributor subject matter experts) to complete the final solution / solution summary to review with the customer
    • Document the proposed solution by creating a solution summary that can be attached to our CRM application or document management system. The summary should include physical and logical configuration details sufficient to implement the solution, such as cabling, rack layout, power, etc
    • Ensure that final line item configuration of the hardware and software needed to create the technical solution are completed. When necessary, have these peer reviewed by relevant SME's
    • Assist in the writing of proposals and statements of work to bid on customer projects
    • Work with sales reps to develop territory and account plans to be communicated to management
    • Learn how to sell, configure, and implement products as required or as directed by management
    • Maintain sales and technical certifications in the various vendor/partner product sets that are utilized in customer solutions. Sales and technical certifications associated with customer solutions should be driven by the systems engineer. Additional certifications will often be required by management
    • Develop a subject matter specialty as agreed upon by management
    • Install and implement hardware and software solutions as needed
    • Assist in the resolution of issues encountered during the implementation of solutions if required
    • Maintain relationship with customer technology decision makers
    • Partner with vendor systems engineers to keep abreast of new products and new opportunities
    • Be responsive to customers, colleagues, partners and management
    • Take on an active role in training other system engineers

    Qualifications / Education

    • Advanced knowledge of operating systems such as Linux, Windows Server. Unix variants like Solaris, HP-UX, IBM AIX a plus
    • Strong knowledge of network routing and switching
    • Strong knowledge of converged infrastructure and/or server components
    • Advanced knowledge of hypervisors such as vSphere, Hyper-V, KVM
    • Working knowledge of Storage Area Networking (Fibre Channel, iSCSI)
    • Network Attached Storage Protocols (NFS, CIFS)
    • Familiarity with LUN / Volume / Storage provisioning for networked storage
    • Familiarity with programming languages like Perl, PowerShell, Python desirable
    • Microsoft Office tools such as Word, PowerPoint, Excel and Visio or equivalents
    • 5+ years of experience in Information Technology
    • IT customer, IT Vendor or VAR experience preferred
    • Application expertise including databases such as Oracle, SQLServer, etc
    • Configuration management expertise is a plus
    • Familiarity with simple programming languages such as Python, Perl, PowerShell, or Java is a plus
    • Knowledge of configuration management tools such as Puppet or Chef is a plus
    • Experience with managing large numbers of systems in a public cloud platform such as AWS, Azure, or SoftLayer is a plus
    • A demonstrated history of learning new technologies and adapting them to solve complex problems
    • BA/BS in Science, Technology, Engineering or Math or equivalent training outside of a formal degree program is a plus
    • Engineering discipline is preferred

    Skills

    • Must be highly motivated individual with high level of initiative and an attitude of willingness
    • Must thrive on challenges and be willing and able to learn new things rapidly
    • Must be willing to adapt to new circumstances rapidly
    • Must be team player willing to assist others at all levels of the organization
    • Strong verbal and written communication skills; and excellent interpersonal skills with the ability to provide superior customer service and maintain cooperative working relationships
    • Strong organizational and time management skills with the ability to work autonomously or with a team
    • Strong attention to detail
    • Ability to exercise strict confidentiality

     

    Insight Investments, LLC is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, age, sexual orientation, gender identity, disability, status as a Veteran or other protected classification.

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