Support the business in functional understanding, operation and release management of financial application MS Dynamics Great Plains.
Retain knowledge of integrated systems and external products as it pertains to MS Dynamics Great Plains.
Focus on the resolution of system defects ensuring acceptable system testing and timely deployments in collaboration with IT and external vendor to help operations conduct business more effectively.
Participate in the planning, design and implementation of system solutions or enhancements that help keep internal tools and data flows up to date and working across the organization.
Collaborate on projects with process owners, Product Innovation Team, IT and external partners to build a cohesive infrastructure of systems.
Assist with querying data extracts, building smartlists and transitioning ad hoc report requirements.
Maintain system protocols by ensuring business owners are updating policies and procedures in accordance with QMS policies.
Review and evaluate available Functional Specifications, determine who is affected and make sure appropriate approvals are obtained, when necessary.
Provide user training and process handoff for newly released functionality and enhancements.
Qualifications / Education
Bachelor’s degree or equivalent years of experience
Minimum 4+ years of experience in business support and functionality delivery
Must be highly motivated individual with high level of initiative and an attitude of willingness
Intermediate proficiency with MS Dynamics Great Plains 2015 R2 and other financial systems
Intermediate proficiency with MS SQL Server preferred
Experience with Smartlist Builder, Integration Manager, Extender and Binary Stream MEM preferred
Planning techniques related to the tasks associated with business analysis and the software development life cycle (waterfall, agile) preferred
Basic Accounting principles and Inventory reconciliation
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