Insight Investments Corporate Office - Costa Mesa, CA

Systems Engineer, Professional Services

US-CA-Costa Mesa
Job ID
Regular Full-Time


  • Support sales teams in selling, designing and scoping out solution sales and professional services opportunities
  • Deliver professional services (such as installations, implementations, assessments, etc) as purchased by customers at customer site including after standard business hours.
  • Develop statements of work, execute completion certificates and track time to help management to achieve services profitability goals
  • Adhere to Red8 and Vendor best practices
  • Provide feedback and suggestions to improve delivery of services including updating and maintaining the Red8 knowledge base
  • Articulate the Red8 services and corporate value proposition
  • Write proposals and statements of work to bid on customer projects
  • Develop and manage project plans for solution implementations
  • Learn how to implement and use products and services sold by Insight
  • Maintain technical certifications in the Insight product set (e.g. NetApp, EMC, Compellent, Data Domain, etc) as required by management through computer based training and instructor led training (up to 18 days of ILT – an exception may be permitted for new hires or other business needs)
  • Develop a product specialties as agreed upon by management
  • Troubleshoot issues encountered by customers
  • Be responsive to customers, colleagues, partners and management
  • Take on an active role in training other System Engineers
  • Travel up to 75%

Qualifications / Education

  • Storage Area Networking (Fibre Channel, iSCSI/Ethernet)
  • Network Attached Storage Protocols (NFS) experience
  • LUN / Volume / Storage provisioning for networked storage
  • Unix (Solaris, HPUX), Linux, and Windows 2003+
  • Microsoft Office
  • Storage Management tools such as EMC ECC, Unispherre, etc.
  • Volume Managers such as Veritas VxVM, LVM, etc.
  • 5 years of experience in Information Technology
  • Storage experience deploying NetApp, EMC, Compellent storage fibre channel and iscsi storage arrays.
  • EMC VMAX, DMX-4, DMX-3 (Symmetrix line) experience
  • Prior VAR and/or Storage experience is a required.
  • Bachelor’s Degree (Engineering is preferred. Prior VAR and/or Storage experience is a plus)


  • Must be highly motivated individual with high level of initiative and an attitude of willingness
  • Must be team player willing to assist others at all levels of the organization
  • Strong verbal and written communication skills; and excellent interpersonal skills with the ability to provide superior customer service and maintain cooperative working relationships
  • Strong organizational and time management skills with the ability to multi-task and work autonomously or with a team
  • Strong attention to detail
  • Ability to communicate effectively on a one-on-one basis or in group setting
  • Strong attention to detail
  • Ability to exercise strict confidentiality


Insight Investments, LLC is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, age, sexual orientation, gender identity, disability, status as a Veteran or other protected classification.


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